SMS Terms & Conditions

Last Updated: November 2025

1. Introduction

These SMS Terms & Conditions (“Terms”) govern the text messaging services provided by Define Staffing Services, Inc. (“Define Staffing,” “we,” “our,” or “us”).
By providing your mobile number and opting in, you agree to receive SMS or MMS text messages from Define Staffing related to your employment, assignments, or company updates.

Your consent is voluntary and not a condition of employment or service.

2. Types of Messages You May Receive

Define Staffing uses text messaging to share important updates such as:

Job and shift opportunities
Interview reminders or scheduling changes
Assignment confirmations, cancellations, or modifications
Compliance and payroll notifications
Company announcements or urgent alerts

We do not send unrelated promotional or marketing text messages.

3. Message Frequency and Costs

Message frequency varies depending on your assignments and communication preferences.
Message and data rates may apply, according to your mobile carrier’s plan.
Define Staffing is not responsible for any charges you may incur as a result of receiving messages.

4. Opt-In Consent

By providing your phone number to Define Staffing (through our website, job application, consent form, or other communication), you authorize us to send recurring job-related text messages using automated or manual systems.

Each opt-in is recorded and securely stored in compliance with the Telephone Consumer Protection Act (TCPA) and CTIA industry guidelines.

5. How to Opt Out

You may opt out of receiving text messages at any time by replying STOP to any Define Staffing message.
You may also unsubscribe by emailing hrq@definestaffing.com with the subject line “Unsubscribe.”

After opting out, you may still receive non-promotional messages that are legally required or directly related to your employment (for example, tax or payroll updates).

To request help or support, reply HELP or email hrq@definestaffing.com.

6. Privacy and Data Use

Your privacy is important to us.
We do not sell, rent, or share your mobile number or personal data with third parties for marketing or promotional purposes.

Information collected through text messaging is used solely to facilitate staffing and employment-related communication.
For more details, please review our Privacy Policy.

7. Supported Carriers

Define Staffing’s SMS services are supported by major U.S. wireless carriers.
However, participation and delivery are subject to your mobile carrier’s network availability.
Carriers are not liable for delayed or undelivered messages.

8. Message Examples

Below are examples of the types of messages you may receive from Define Staffing Services, Inc.:

Example 1: Define Staffing Services, Inc.: You have been scheduled for a shift at Marriott Hotel on June 5 at 8:00 AM. Reply STOP to opt out.
Example 2: Define Staffing Services, Inc.: Reminder – please confirm your availability for next week’s schedule. Reply STOP to opt out.

9. Changes to These Terms

We may update these SMS Terms & Conditions from time to time.
The updated version will always be available at www.definestaffingservices.com/sms-terms.
Your continued participation in our messaging program constitutes acceptance of any changes.

10. Contact Information

For questions, concerns, or assistance with our SMS program, contact:

Define Staffing Services, Inc.
📍 8245 Boone Blvd, Suite 420
Vienna, VA 22182, United States
📧 hrq@definestaffing.com
📞 (202) 856-0019
🌐 www.definestaffingservices.com