Privacy Policy of Define Staffing Services, Inc.

Last Updated: November 2025

1. Introduction

Define Staffing Services, Inc. (“Define Staffing,” “we,” “our,” or “the Company”) respects the privacy of all users who visit https://www.definestaffingservices.com or interact with us by phone, email, or text message (SMS).

This Privacy Policy explains how we collect, use, share, and protect the personal information of candidates, clients, employees, and website visitors within the United States.
By using our Website or services, you agree to the practices described in this Policy.

2. Information We Collect

a) Information You Provide Directly

We may collect personal information such as:

• Name, address, email address, and phone number

• Résumé/CV, employment history, education, and references

• Company or business contact information (if you are a client or partner)

• Job preferences, availability, and desired work location

b) Information Collected Automatically

When you visit our Website, we may automatically collect:

• IP address, browser type, and operating system

• Pages visited, date, and time of access

• Cookies and similar technologies (see Section 8)

c) Information From Third Parties

We may receive information from job platforms, professional networks (e.g., LinkedIn), or references, in accordance with applicable privacy laws.

3. How We Use Information

We use your information to:

• Provide, manage, and improve staffing and recruitment services

• Communicate job opportunities, interview confirmations, and schedule updates

• Respond to inquiries and provide customer support

• Comply with legal, regulatory, and contractual obligations

• Send electronic communications, including text messages (SMS), only with your prior and documented consent

As part of our compliance process, each candidate or client provides written or electronic consent authorizing Define Staffing to send job-related text messages, reminders, or updates. These records are securely stored in accordance with the Telephone Consumer Protection Act (TCPA) and our internal data protection policies.

4. Text Messaging (SMS) and Electronic Communications

In compliance with the TCPA and CTIA guidelines, we only send text messages or emails to users who have provided prior consent.

Text messages may include:

• Job assignments, shift confirmations, and scheduling updates

• Interview reminders or availability requests

• Company alerts and important notifications

Message frequency varies. Message and data rates may apply.

You may opt out at any time by replying STOP to any text message or emailing hrq@definestaffing.com.
You may also reply HELP for assistance.

We will never sell, rent, or share your phone number or personal data with third parties for marketing or promotional purposes.

5. Legal Basis for Processing

We process personal data under the following legal bases:

• Consent: When you opt in to receive communications or apply for employment

• Contractual necessity: When processing is required to perform staffing or payroll services

• Legal compliance: To meet tax, labor, or regulatory requirements

• Legitimate interest: To maintain business operations, improve user experience, and ensure website security

6. Data Retention

We retain personal data only as long as necessary for the purposes described in this Policy or as required by law.
Candidates may request deletion of their profiles or résumés at any time by emailing hrq@definestaffing.com.

7. Data Sharing and Disclosure

We may share limited information only with:

• Corporate clients seeking qualified talent (with your prior consent)

• Service providers who support our operations under strict confidentiality agreements

• Legal authorities when required by law or subpoena

Third-party providers are prohibited from using any Define Staffing data for their own marketing or unrelated purposes.
We do not sell, rent, or trade your personal information under any circumstances.

8. Cookies and Similar Technologies

Our Website uses cookies to improve functionality and analyze traffic patterns.
You can configure your browser to reject cookies, but some features of the site may not function properly.
Cookies do not collect sensitive information and are used solely for analytical and operational purposes.

9. Data Security

We implement technical, administrative, and organizational measures to protect personal data from loss, misuse, or unauthorized access.
This includes HTTPS-secured connections, encryption, limited internal access, and secure data storage practices.

10. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you

• Request correction or deletion of your data

• Withdraw consent for communications

• File a complaint with the appropriate data-protection authority

You can exercise these rights by contacting hrq@definestaffing.com.

11. Children’s Privacy

Our services are not directed to individuals under 18 years of age.
We do not knowingly collect information from minors. If such data is identified, it will be promptly deleted.

12. Links to Third-Party Websites

Our Website may contain links to external websites or partner platforms.
Define Staffing Services, Inc. is not responsible for their content or privacy practices.
We recommend reviewing third-party privacy policies before submitting personal information.

13. Changes to This Policy

We may update this Privacy Policy from time to time.
The latest version will always be available on our Website, showing the Last Updated date above.
Your continued use of our Website or services after changes indicates your acceptance of the updated terms.

14. Contact Information

For any questions, requests, or privacy concerns, please contact:

Define Staffing Services, Inc.
📍 8245 Boone Blvd, Suite 420
Vienna, VA 22182, United States
📧 hrq@definestaffing.com
📞 (202) 856-0019
🌐 www.definestaffingservices.com